Automatic Vehicle Location &
Control that works

See, track and manage every bus in real time.

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Full visibility across your bus network

Traffic, delays and incidents can disrupt services and create gaps across the network. Without a clear view of what’s happening, small issues can quickly grow into bigger problems.  Full visibility across your bus network through Automatic Vehicle Location and Control (AVLC) gives controllers the insight they need to respond quickly when conditions change. From monitoring services to managing diversions, Trapeze keep services reliable and passengers moving. 

Small disruptions, bigger problems

Transport authorities are under growing pressure to keep bus services reliable while managing complex networks and rising passenger numbers and expectations. In busy urban environments, congestion, incidents and changing road conditions can quickly affect schedules. What starts as a small delay on one route can soon spread across the network. To stay on top of this, control rooms need a clear, real-time view of what’s happening across the network. But many still rely on disconnected systems that make it difficult to see the full picture. Without AVLC control rooms fly blind. Controllers can’t see where buses are. They can’t check if buses are running on time and they can’t spot incidents. So network delays are bound to happen.

From insight to action across the network

Trapeze’s AVLC gives your control room a live picture of what’s happening across the bus network.
Each bus continuously sends its location and operating status to the control centre.
Controllers can see exactly where every bus is and which driver is on duty.
They can check if services are on time, spot delays or incidents early and send instructions straight to drivers.
Small problems no longer spread across the network before anyone notices.
The system brings information from across the operation into one place,
giving control teams a clear understanding of network performance. With this real-time insight,
teams can monitor services, detect issues early and step in when the network begins to drift off schedule.

Bus operations move minute
by minute

A bus network doesn’t wait for reports or radio updates. Delays build, services drift and gaps appear in real time. By the time problems are reported, they have often already spread across the network. Control teams need to see the network as it changes so they can step in early and keep services running as planned.

Better outcomes for everyone

The impact extends from the control room to the passengers waiting at the stop. 

For transport authorities

Trapeze’s AVLC gives authorities a live view of the networkSo they can see which routes are on schedule, where delays occur and where attention is needed. This helps teams act quickly, improving on-time performance by 1025%.

Up-to-date information helps planners set routes and schedules. When buses run on time and the data is reliable, it’s easier to make better decisions and improve the service.

Bringing all service information together in one place helps authorities manage routes, operators, and daily operations efficiently, reducing operational costs by 512%.

For transport operators

Operators can track every route and driver in real time, spotting gaps or delays before they spread. Incidents like breakdowns or low battery on electric buses can be addressed immediately. Buses run closer to schedule, early/late departures drop 15–30%, bunching incidents reduce 2040%, vehicles are used more efficiently, and passengers spend less time waiting.

When services fall behind or incidents happen, controllers can spot the problem immediately and act. Response times improve by 2050%, keeping disruptions contained and passengers moving.

With a clear view of the network, operators can redeploy vehicles and drivers to high-demand routes. Fleet utilisation improves 515% and idle time drops 10–20%, keeping services reliable and efficient.

For passengers

When operators manage services in real time, buses run more consistently, delays are reduced, and passenger waiting times drop 1025%. 

Trapeze supports reliable arrival predictions so passengers can see when the next bus will arrive and plan journeys with confidence.

Clear updates let passengers adjust travel plans when delays or disruptions occur, avoiding unnecessary waiting.

The tools behind reliable bus operations

Trapeze brings together the tools control teams need to monitor services and manage bus operations.

Continuous monitoring of vehicle positions across the network using GPS and onboard communication systems. The control centre receives live location data from each bus, providing a real-time view of vehicle movements and service activity.

A centralised control interface brings together vehicle locations, service performance and operational information. Dispatchers can view network activity, track buses against timetables and oversee day-to-day operations from one system.

Automatic comparison between planned timetables and real-time vehicle progress. The system highlights early or late-running services, helping control teams maintain reliable operations across the network.

Tools for detecting service disruptions, managing diversions and coordinating responses to operational incidents. Control teams can oversee incidents and maintain service continuity across affected routes.

Integrated communication channels connecting drivers and the control centre. Messages, instructions and updates can be exchanged quickly to address operational issues on the road.

Dynamic arrival predictions calculated using real-time vehicle data, historical travel patterns and current network conditions. These predictions support accurate passenger information across stops, mobile apps and journey planning tools.

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What authorities say

The AVLC is the most important dispatching instrument for our vehicles. Passenger information at the stops is guaranteed at all times thanks to the large number of DPI signs

Dirk Scholz RBL Project Manager, Kölner Verkehrs
Betriebe AG

Explore Resources

ITS Evaluation Guide

Want to know what good looks like across planning, fares and network control? The ITS Evaluation Guide gives you the full picture - so you can ask the right questions and make the right decisions for your network.