Structured fare collection
for growing networks

Protect revenue and strengthen control.

Managing revenue in mixed payment systems 

African bus networks juggle cash, mobile money and card payments, which makes fare collection complicated. Transport authorities using Trapeze typically see a 30-40% drop in revenue leakage. Thanks to real-time validation and centralised reporting, every transaction is tracked from payment to reconciliation. With Trapeze, fare rules, validation, and reporting are seamlessly unified, giving you complete control over your revenue. 

The operational risk

Revenue loss often builds over time across shifts, routes and operators. It shows up in small ways:

  • Fares calculated differently across shifts
  • Manual reconciliation delays
  • Delayed visibility of revenue activity
  • Inconsistent enforcement of tariff rules
  • Reporting gaps across multiple operators and agencies
  • Theft, where drivers take money or allow passengers to board without paying.

Individually, these issues may seem manageable. But together, they slow reconciliation, increase disputes and reduce confidence in reported income.

Structured fare control

Trapeze brings you fare rules, validation and reporting within one structured framework.

Centralised fare rule configuration

Tariff tables, zone rules and discounts are configured centrally and pushed directly to the validators. Changes can be applied immediately or scheduled across an entire network.

Validator-level enforcement

Fare logic is applied at the point of entering the bus. Each transaction follows approved tariff structures, reducing inconsistent fare application across routes and operators.

Automated reconciliation

Transactions from all buses and operators are consolidated into one system, enabling daily reconciliation cycles for faster, accurate, and efficient reporting.

Multi-operator control

Trapeze supports multi-operator, multi-modal networks – including bus, rail, ferry, and metro – even where services sit across different authorities. Fare rules remain consistent, and revenue is accurately cleared and distributed across all operators and agencies.

Support for multiple payment methods

Passengers can pay using cash, mobile money or EMV cards if available. Once payment is made, paper tickets, QR codes, and smart cards are used to access the transport system.

Customer Image

Counting is not control

Balancing cash confirms totals, but it doesn’t enforce fare policy. Control starts when rules are applied at the point of entry (e.g., tapping a card).
This way, income is recorded accurately, reflecting how services are actually used.
Shifting from after-the-fact reconciliation to real-time oversight means better control
and more reliable revenue management.

Stronger control over revenue management

With Trapeze on your side, fare policy and transaction data are managed within one centralised system. 

Applying fare rules consistently right at the point of payment helps prevent mistakes and ensures accurate revenue across routes and operators. 

You can review revenue activity by stop, route, shift, or operator before the end of reporting cycles, which helps catch issues sooner. 

When multiple operators serve a city, all transactions are recorded in one system. Clearing facilities make sure each operator is paid correctly, reducing income reporting disputes. Not needing to carry cash also reduces handling errors and helps operators focus on service. 

As more people use electronic payments, cash handling decreases, leading to faster boarding, improved safety, and reduced theft, errors, and disputes. 

Data on passenger numbers, fare types, and revenue by route helps ensure fair subsidy allocation. The system also supports fare discounts or incentives to attract more passengers. 

Core features for streamlined
fare control

Trapeze supports fare control through a set of core capabilities. 

Configure tariff tables, zones, concessions and discounts in one authority-controlled system. Updates can be deployed immediately or scheduled across the network. 

Fare logic executes automatically at the point of entering the bus, ensuring approved tariff structures are applied consistently across routes and operators. 

Transactions from all buses and operators are brought together in one reporting system, replacing manual tally sheets and spreadsheets. 

Support multiple operators, ensuring consistent fare rules, unified reporting standards and centralised clearing for fair revenue distribution. 

Manage cash, mobile money and card payments within one structured system, without separating reporting streams. 

Fare validation continues even when network connectivity drops. Transactions are stored securely on the device and synchronised automatically once connection is restored. 

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What authorities say

The new ticketing system has made travelling on the Dar es Salaam BRT faster and more convenient for our passengers. Boarding times have improved, queues have reduced, and we now have clearer insights into demand across the network. It’s helping us deliver a more reliable and modern service for the people of Dar es Salaam. We’re also very pleased with the state-of-the-art hardware that has been implemented, which is performing well and supporting a smooth experience for both passengers and staff.

Dr. Zanifa Omary Director of Information and
Communication
Dar Rapid Transit Agency (DART)

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