In-bus experience,
made safer and smarter

Designed to support drivers at every turn.

Explore the solution

The realities of the road every day

When situations change quickly, drivers need to stay in control. Real-time communication and built-in safety features help them respond faster and keep services moving. With Trapeze, operators can support drivers on the road and deliver a safer, more reliable bus service.

When the picture on the ground
isn’t clear

Running a reliable bus service is getting harder. Delays build up, traffic slows services down, and passengers want to know exactly what’s going on. In the control centre, it’s not always clear how services are running in real time. Drivers are dealing with delays, diversions and unexpected situations, while control centres can’t always see issues as they happen. Without the right tools, messages get missed, information doesn’t match and small delays build into bigger problems.

A connected platform across every bus

Trapeze’s in-bus experience connects the systems on your buses into one platform that tracks each bus in real time. Everything on the bus runs from the same view, linking driver communication, onboard systems and passenger information into one flow. From the control centre, teams see where each bus is, how it’s tracking against the timetable and what happens next. Arrival times update as delays build or clear, so passengers see what’s actually happening on the road. That same data is used to step in when needed, whether that’s managing delays, adjusting services or giving buses priority at traffic lights.

When safety is on the line, every second counts

Panic alerts often come through without enough context for control to understand what’s happening. Delays give incidents time to escalate, putting drivers and passengers at risk.

Without live visibility from onboard CCTV and direct communication, control teams are left trying to piece events together. Drivers are forced to manage incidents on their own while control tries to catch up, slowing response when it matters most.

By the time the full picture is clear, it’s too late to step in.

Next-level arrival time prediction

Consistently accurate ETA predictions are generated by combining live bus data, route progress, historical travel patterns and traffic conditions in a system that is continuously recalculating.

Real-time vehicle position

Each bus continuously sends its location, speed and progress back to the system. This gives a live view of where every bus is and how it is performing across the network.

Route progress monitoring

The system tracks how far each bus has travelled along its route and how much distance remains. This is used to calculate how long it will take to reach upcoming stops.

Historical travel time analysis

Past journey data is used to understand how long different parts of a route typically take, including peak periods, quieter times and seasonal changes.

Adaptive prediction algorithms

Arrival times are calculated using a combination of live vehicle data, recent journey conditions, historical patterns and timetable data. These inputs are continuously balanced to maintain accuracy as conditions change.

Integration with traffic information systems

Traffic conditions, incidents and roadworks can be fed into the system to adjust predictions in real time, helping reflect delays as they happen.

Continuous prediction updates

As buses move, arrival times are constantly recalculated and updated across all passenger information channels, ensuring the latest information is always shown.

Customer Image

Give drivers what they need on
the road

Trapeze connects drivers with the information and support they need on the road, linking what’s happening on the bus with your control centre. 

Drivers stay focused and in control

Automated support cuts down manual updates, so drivers can focus on driving safely.

Drivers follow clear schedules and routes, avoiding missed turns and keeping services on time.

Drivers message or speak to control as situations change.

Drivers trigger an alert that opens a live channel to control, so teams can hear what’s happening and respond straight away. Add teams after control is control teams.

Passengers know what’s happening at every step 

Passengers see live updates that reflect what’s actually happening on the road.

Announcements and displays keep passengers informed at every stop and along the route.

Passengers make connections using up-to-date information, without guesswork.

Passengers know what’s going on and feel confident using your buses.

Operators stay in control of the network

Control teams see how services are running and spot issues as they happen. 

Faster responses mean fewer delays and more buses running on schedule.

Teams use live data from each bus to decide when to intervene or adjust services.

Better service leads to more satisfied passengers and more people using your buses.

One system for every journey

A single screen in the bus shows routes, timing, next stops and messages from the control centre. So drivers see how they’re running against the timetable in one place.

Screens and audio on the bus share next stops, route updates and journey information as the service runs.

Drivers and control can message or speak directly, so delays, incidents and route changes are handled as they happen.

Stops are announced automatically based on the bus location, without the driver needing to do anything.

Each bus sends its location to the control centre, so teams can track it against the timetable

Sensors track how many passengers board through each door, so operators can see when buses are full or overloaded and spot fare evasion.

Customer Image

What authorities say

Hochbahn wishes to noticeably improve the quality of local public transport for customers by means of drastically improved passenger information and sustained transfer protection. The positive reactions of passengers show that we're on the right track.

Jens Müller, Project Manager,
Hamburger Hochbahn

Explore Resources

ITS Evaluation Guide

Want to know what good looks like across planning, fares and network control? The ITS Evaluation Guide gives you the full picture - so you can ask the right questions and make the right decisions for your network.